How to Write a Good Customer Service Resume
Making a professional customer service profile or CV (Curriculum Vitae) will require you to highlight your relevant qualifications and experience. A well-written resume or CV and a strong cover letter, as well as an impressive LinkedIn profile, could make a significant difference in getting a job. At Maryborough Resume, we specialize in providing resume and CV writing services, cover letter writing and LinkedIn profile optimization to make you stand out from the crowd. In this article, we will go over how to describe customer service on a resume or CV, highlight how you can demonstrate your skills in customer service on a CV or resume and offer tips on what to write about customer service skills.
How do you describe the quality of service you provide on a resume or CV?
In describing your customer service experience, be sure to focus on specific job duties and responsibilities. Use action verbs like "assisted," "resolved," or "responded," to describe your tasks. Include any pertinent measures, such as customer satisfaction , to show your contribution.
How to show the customer service skills on a CV or resume:
As well as describing the experience you had, it is important to emphasize specific skills that are applicable to customer service. These include solving problems and communication. Include any relevant certificates or training, such as a customer service training course or certificate in a specific customer service software.
What should I write about when it comes to customer service skills:
When writing about customer service abilities, concentrate on the most important and pertinent skills to the position you’re applying to. For instance, if the job requires a lot phone calls, then highlight your previous experience and abilities for customer service by phone.
How can I document my customer service experience?
When writing about your experience with your customer service experience, use specific examples and quantify your achievements. For instance, instead of telling the reader that you "Helped customers with their inquiries," say "Assisted an average daily 50 customers with their inquiries, resulting in a 90% satisfaction rate."
By following these recommendations and guidelines, you can develop a customer service resume or the cover letter, CV, and LinkedIn profile that shows your experience and expertise which makes you a great applicant for positions in customer service. Remember the need to check your resume, the cover letter and CV before you submit it. You may also consider seeking professional help from Maryborough Resume if you need assistance.
